Privacy Policy

Connect Beyond Pty Ltd ACN 643 838 522 (referred to as "we", "us", or "our") is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, store, and manage your personal information.

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What is Personal Information?

 

Personal information is any information or opinion that identifies you or could reasonably identify you. This may include your name, address, contact details, and any other information you provide to us.

Sensitive information is a sub-category of personal information and includes information about your health, racial or ethnic origin, political opinions, religious beliefs, criminal record, or membership of a professional or trade association. We only collect sensitive information with your consent and when it is reasonably necessary for us to provide our services.

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Collection of Personal Information

 

We collect personal information that is reasonably necessary for us to perform our functions and activities as an Australian visa consultancy. The types of personal information we may collect from you include, but are not limited to:

• Your name, date of birth, and contact details (including address, email address, and phone number).

• Your country of residence, nationality, and relationship status.

• Your educational background, professional qualifications, and employment history.

• Financial information, such as your current salary and details required for payment of our services.

• Information related to your health and family, which may be required for visa applications.

• Any other information relevant to your visa application or employment prospects.

We will primarily collect personal information directly from you through:

• Our website, including online application forms, contact forms, and scheduling tools.

• Interactions with our team via telephone, email, video conferencing, or in person.

• Surveys, competitions, or promotional activities.

In some cases, we may also collect personal information from third parties, such as:

• Migration agents, lawyers, or educational institutions involved in your application.

• Our corporate partners and potential employers, with your consent, for the purpose of job matching or sponsorship.

• Publicly available sources, such as social media or professional networking sites.

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Purpose of Collecting and Holding Personal Information

 

We collect, hold, use, and disclose your personal information for the following purposes:

• To provide you with our visa consultancy, migration, and employment services.

• To assess your eligibility for various Australian visas and migration pathways.

• To assist you with the preparation, submission, and management of visa applications.

• To connect you with potential employers and facilitate visa sponsorship opportunities.

• To communicate with you and respond to your inquiries.

• For our internal administrative, marketing, and business development purposes.

• To comply with our legal and regulatory obligations.

• For any other purpose to which you have consented.

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Disclosure of Personal Information

 

We may disclose your personal information to third parties, but only when it is necessary to provide our services or as required by law. These third parties may include:

• The Department of Home Affairs and other Australian government bodies.

• Employers and businesses in our corporate network for employment or sponsorship purposes.

• Other professional service providers, such as lawyers, accountants, or registered migration agents.

• IT service providers and data storage providers who assist us in managing our business.

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Disclosure of Personal Information to Overseas Recipients

 

Given the nature of our business, we are likely to disclose personal information to overseas recipients. This is primarily done to communicate with you and process your application. The countries to which we may disclose your personal information include your country of origin (e.g., the Philippines) and any other countries that may be relevant to your visa application or migration process. By providing your personal information, you consent to this disclosure.

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Data Security

 

We take reasonable steps to ensure that your personal information is stored securely and is protected from misuse, loss, unauthorized access, modification, or disclosure. We use a combination of physical, administrative, and technological safeguards to protect your data. When personal information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it.

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Accessing and Correcting Your Personal Information

 

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To do so, please contact our Privacy Officer in writing using the details below. We will respond to your request within a reasonable timeframe. We may require you to verify your identity before providing access or making a correction.

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Making a Privacy Complaint

 

If you believe that we have breached the Australian Privacy Principles or have any concerns about how we handle your personal information, please contact our Privacy Officer. We will take your complaint seriously and will investigate and respond to it as soon as reasonably possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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Contacting Our Privacy Officer

 

If you have any questions about this privacy policy or wish to make a request, please contact our Privacy Officer at:

Privacy Officer
Connect Beyond Pty Ltd
186 Princes Highway, Arncliffe NSW
Email: hello@connectbeyond.com.au
Phone: (+61) 404 649 909

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Policy Updates

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This policy may be updated from time to time. The latest version will always be available on our website.